Since 2010 the charity has inspired hope and lasting change with men, women and teenagers to help them improve their lives and the lives of others. CIAO works in prisons and with people convicted of offences or at risk of offending in our communities, as well as with their parents or carers.

Coaching helps clients get to the root of their problems, beliefs and hopes to unlock their potential, for the benefit of us all. It’s no soft option. Working one-to-one is deeply challenging but CIAO’s coaches are also highly supportive as they ask questions to help clients:

  • develop self-belief, inner-resources and options;
  • take responsibility for their lives and their impact on others;
  • and take meaningful steps to change what they want.

“It’s changed my opinions and views of how I have seen myself and what I need to do to change.”

Clients realise their strengths and find their own solutions. They have reduced the harm they do to others and to themselves, taken up education, got jobs and set up businesses. Many also contribute to society by volunteering and helping others in many ways.

“If I’d had coaching earlier I think it would have stopped me coming to prison. I think it would have saved my life – it has saved my life.”

Our partners

CIAO has been awarded 23 paid contracts with 12 commissioners outside Styal prison, where we began in 2010. Commissioners recognise the impact and tell us CIAO is excellent value for money.

None of our clients pay for the coaching themselves. Our only geographic restrictions are where people commission us to work.

Commissioners have included:

Cheshire Probation
Department of Health
Greater Manchester Combined Authority (GMCA)
HM Prison and Probation Service (HMPPS)
Home Office
Manchester City Council
Ministry of Justice
National Offender Management Service
Novus (part of The Manchester College)
Police and Crime Commissioner for Cheshire
Practice Plus Group (formerly Care UK)
Trafford Council

Our history reveals more about the breadth of groups CIAO’s coached and where.