CIAO sought to evidence the impact of its coaching from the start, as clients, communities and commissioners could see the difference people made to their lives and the lives of others.
Our introduction to coaching sheet describes who we help and how.
AUDIO & VIDEO CLIPS
Watch and listen to CIAO’s Founder, Clare McGregor, for an insight into the potential that can be unlocked in all our prisons and communities.

After speaking at a conference fringe event Clare gives a brief reflection or you can enjoy the whole panel (with her speaking for 5 mins from 17:40).

Clare Balding interviewed Clare on Good Morning Sunday on BBC Radio 2.
Here are the two Clares in HMP Styal’s gym.
Our Clare is on the right.
PUBLICATIONS
Coaching Behind Bars – Facing challenges and creating hope in a women’s prison

Clare was asked to write this book by Open University Press (2015) to capture what CIAO does with all its tragedy and comedy.
It begins with her stuck in prison by accident and you can read the start for free on Amazon (where it reached the top of the ‘Punishment’ section). It’s available as an e-book too.
Recommended in The Times for its “dark humour”.
See the flyer.
CIAO Coaching: Tough Questions, Brave Answers


IMPACT EVALUATIONS

Social Accounts
CIAO coached Rebecca, our first client, back in 2011. A draft of our Social Accounts was then tested by a qualified independent social accountant and auditor and by an impartial panel from criminal justice and health agencies, who all agreed they accurately reflected CIAO’s work and impact. Read them here:
Coaching Inside and Out – social impact 2011
Coaching Inside and Out – social impact 2011 Summary

Independent Evaluation by Manchester Metropolitan University
‘94% of those interviewed reported that coaching positively impacted them, making the best of their time in prison, planning for release and living in the community’.
This corroborated CIAO’s evidence, including positive shifts in Outcomes Star scores, by triangulating what clients and coaches said with the views of others inside and outside the prison. It also looked at the broader impact within the prison and community and reductions in reoffending.
CIAO MMU evaluation 2014 summary

The Centre for Social Justice’s paper on Meaningful Mentoring in the Criminal Justice system
Read the paper here. CIAO was described as ‘groundbreaking’ and ‘outstanding’.

